Resources for working with older LGBT people


We have a range of resources to support you to make your organisation or services as inclusive and welcoming as possible for LGBT people.

Whether you want to read up on the issues and language, hear about older LGBT people’s experiences and hopes, or run your own LGBT awareness training for your colleagues – you will find a wealth of resources here.

These resources were developed through the LGBT Age Capacity Building Project, in consultation with older members of the LGBT community and professionals who work with older people.

  • Ten Top Tips for becoming more LGBT-inclusive: this booklet is a great introduction to the issues that older LGBT people face, and includes a wealth of practical things that you can do. It was developed in consultation with older LGBT people, and includes poetry, prose and visual art created as part of our Lifelines intergenerational storytelling project.
  • Five tips for providing services to older transgender people:the needs of transgender people are often overlooked or misunderstood. This infosheet provides specific, practical tips for supporting older transgender people.
  • Creating a safe space: one really positive thing that you can do to make sure that LGBT people feel safe, welcome and included is to introduce a safe space commitment, which sets out the expectations for everyone in the space. This resource is designed to help you develop a safe space commitment and put it into practice; it also includes some useful phrases for upholding it in trickier moments.
  • In the frame – creating inclusive imagery:these ten tips, written by photographer Becky Duncan of Open Aye, are designed to help you to create publicity and information materials which proactively send the message that LGBT people are welcome in your services.
  • Top Tips Poster: this poster includes four tips for supporting older LGBT people along with practical actions that everyone can do right away. It’s designed to go up on staffroom noticeboards, and is a great way to get your colleagues thinking and talking about inclusivity.

We have also produced Audit Tools which aim to build the capacity of mainstream organisations to provide more culturally sensitive and inclusive services to LGBT people. These easy to use Audit Tools are designed to guide practice development by helping service providers to think about the needs of LGBT people, their overall experience of using their service and how this can be further enhanced. The tools are designed to help identify practical steps towards ensuring LGBT-inclusive practice, including around policies and procedures, monitoring and promotion and publicity:

  • LGBT Age Audit Tool:aimed at individuals and teams providing direct support services to older people, this tool is designed to help identify practical steps towards ensuring LGBT-inclusive practice.