Our core beliefs around privacy
- We believe user privacy and data protection are core human rights
- We are aware that we have a duty of care to the people within our data
- We believe that data is a liability, it should only be collected and processed when absolutely necessary
- We commit to you that we never sell, rent or otherwise distribute or make public your personal information
Along with our business and internal computer systems, our website is designed to comply with national and international legislation with regard to data protection and user privacy.
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.
Personal information that the website collects and why we collect it
Our website collects and uses personal information for the following reasons
- Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. The aim of collecting this information is to ensure that we can improve visitor experience of the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (section 4 below).
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
- Google forms
Some of our events require you to book in advance via a Google online form. We will ask for your contact details (email and/or phone) so we can get in touch with you to confirm your registration and details of the event. Your contact details will only be used to contact you regarding the event you booked for. They will only be stored on Google Forms (which we consider a third party data processor) and not on any of our internal systems. Should you wish us to keep your contact details in store to send you further updates, you will have the opportunity to subscribe to different options (newsletters, etc…)
- Email newsletter
If you choose to join any of our email newsletters, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor (see section 4 below). The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.
Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
While your email address remains within the MailChimp database, you will receive regular newsletter-style emails from us.
Third Party Data Processors
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set above.
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen. Please refer to our Data Protection Breach Policy.
The data controller of this website is: LGBT Health and Wellbeing
Our registered office is
9 Howe Street
Data Protection Officer
9 Howe Street
Links to other websites
The content of this site (including, but not limited to, all text and design) is protected by copyright.
You may view or download any part of the site for private purposes, but you are not permitted, without our permission, to store the website, or any part of the site, for any other purpose.
Cookies and Website Traffic Analysis
Cookies are text files which identify users’ computers to the website’s server.
Cookies in themselves do not identify individual users but identify only the computer used and they are deleted on departure from the website.
Many websites do this to track traffic flows, whenever users visit those websites.
www.lgbthealth.org.uk uses third-party cookies to measure use of the website including the number of visitors, how frequently pages are viewed, and the city and country of origin of users. This helps to determine what information is most popular and can influence future website content and development.
For this purpose, www.lgbthealth.org.uk uses Google Analytics to measure and analyse usage of the website. The information collected will include IP Address, pages visited, browser type and operating system. The data gathered will not be used to identify any user personally.
You can control your acceptance of cookies and/or disable them entirely in your web browser settings — and there is also a cookie warning when you first enter this site.
In May 2011, EU Privacy Laws on the use of browser cookies came into force. This statement has been drafted to explain the types of cookie that this site uses, and to show that this website complies with the new EU legislation. More information on the new changes can be found from this Information Commissioner’s Office (ICO) publication.